Order Import Fails with Error In JAI_OM_TAX_DET_PKG.determine_factors

(Doc ID 2380759.1)

Last updated on MAY 08, 2018

Applies to:

Oracle Financials for India - Version 12.1.1 and later
Information in this document applies to any platform.

Goal

On : 12.2.5 version, GST Order Management when attempting to import sales orders, the following error appears in the corrections form:

 Error in JAI_OM_TAX_DET_PKG.determine_factors

Sales Orders are getting stuck in correction table, with error message – “Error: Encountered an error in JAI_OM_TAX_DET_PKG.determine_factors."
 

Solution

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms