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Scheduler Is Not Finding A Resource When Scheduling Tasks (Doc ID 2381185.1)

Last updated on MARCH 31, 2018

Applies to:

Oracle Scheduler - Version 12.2.6 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.6

When attempting to schedule tasks one particular resource is not returned in the plan options..
For example:  5 resources are setup exactly the same and are assigned to the same territory..
When scheduling a task only 4 resources are returned in the plan options


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Open Dispatch Center, query tasks
2. Schedule the Task
3. One resource is not being returned in the plan options


Cause

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