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IBY : When Inactivating The Credit Cards The Inactive_date Is Not Getting Set (Doc ID 2381846.1)

Last updated on APRIL 25, 2023

Applies to:

Oracle Payments - Version 12.2.5 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.5 version, FC Setup UI

ACTUAL BEHAVIOR
---------------
On Funds Capture Process Manager>Maintain Credit Cards for Funds Capture, when inactivating the Credit Cards the inactive_date is not getting set

EXPECTED BEHAVIOR
-----------------------
The expectation is that inactivating the credit card will set the active_flag to N and inactive_date will get set to sysdate.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Funds Capture Process Manager>Maintain Credit Cards for Funds Capture
2. Update the Credit card status to inactive
3. The Inactive date is null


Cause

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In this Document
Symptoms
Cause
Solution
References


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