New Parties Not Created Even When Profile HZ:Duplicate Allowed Is Set To Yes At Site Level
(Doc ID 2381952.1)
Last updated on FEBRUARY 03, 2019
Applies to:Oracle Sales Foundation - Version 12.1.3 and later
Information in this document applies to any platform.
In 12.1.3, running Import Sales Leads does not create duplicate parties with profiles HZ:Allow Duplicates=YES.
With the following profiles set
HZ: Match Rule for Organization Duplicate Prevention : set with custom matching attribute where party name is set not to initiate DQM duplicate functionality.
HZ: Enable DQM Party Search : NO
HZ: Duplicate Allowed : Yes
Concurrent program - Import Sales Leads successfully run, DQM duplicate functionality is ignoring profile settings and new parties are not being created as expected.
Customer expecting the following outcome
Customer Name X - Contact A
Customer Name X - Contact B
Customer Name X - Contact C
Customer Name X
Contact A(Customer Name X) - party relationship
Contact A - Person
Contact B(Customer Name X) - party relationship
Contact B - Person
Contact C(Customer Name X) - party relationship
Contact C - Person
Import Sales Leads not creating duplicate customers for each contact as expected
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