Close Discrete Jobs SRS Not Closing Jobs But From Form Works Fine

(Doc ID 2382036.1)

Last updated on APRIL 14, 2018

Applies to:

Oracle Work in Process - Version 12.2.5 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR

Close Discrete Jobs (SRS) does not close discrete jobs. However, the same jobs can be closed via the form - Close Discrete Jobs (FORM).
Close Discrete Jobs request completed with no error.


EXPECTED BEHAVIOR

Discrete jobs to be closed via the Close Discrete Jobs (SRS).


STEPS

The issue can be reproduced at will with the following steps:
1. Responsibility: Work In Process.
2. Try to close jobs via Close Discrete Job (SRS).
3. Many jobs do not close.



Cause

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