Error Encountered while Downloading Timecard Template

(Doc ID 2382451.1)

Last updated on APRIL 04, 2018

Applies to:

Oracle Time and Labor - Version 12.2.6 and later
Information in this document applies to any platform.

Symptoms

Problem Statement:

When trying to download the timecard template, errors are encountered.

Exception Details.
oracle.apps.fnd.framework.OAException: java.sql.SQLIntegrityConstraintViolationException: ORA-00001: unique constraint (HXC.HXC_ARCHIVE_TEMP_PK) violated
ORA-06512: at "APPS.HXC_TIMESTORE_DEPOSIT", line 2761
ORA-06512: at line 1

at oracle.apps.fnd.framework.OAException.wrapperException(OAException.java:912)
at oracle.apps.hxc.selfservice.configui.components.csv.LOV.renderComponent(LOV.java:569)
at oracle.apps.hxc.selfservice.configui.webui.ExportCsv.renderComponent(ExportCsv.java:671)

## Detail 0 ## java.sql.SQLIntegrityConstraintViolationException: ORA-00001: unique constraint (HXC.HXC_ARCHIVE_TEMP_PK) violated ORA-06512: at "APPS.HXC_TIMESTORE_DEPOSIT", line 2761 ORA-06512: at line 1 at oracle.jdbc.driver.T4CTTIoer.processError(T4CTTIoer.java:462) at oracle.jdbc.driver.T4CTTIoer.processError(T4CTTIoer.java:405)

 

 

Steps to Reproduce:
The issue can be reproduced at will with the following steps:

  1. Self Service Time >
  2. Templates >
  3. Download >
  4. Click the next Download button >
  5. Encounter Error
     



Changes

 

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms