Purchase Order Approval From Buyer Work Center Stalls Then Fails With "Error - Failure Of Server Apache"

(Doc ID 2382516.1)

Last updated on APRIL 05, 2018

Applies to:

Oracle Purchasing - Version 12.2.4 and later
Information in this document applies to any platform.

Symptoms

Submitting a purchase order for approval from the buyer work center fails with the following error message:

Error - Failure of server APACHE bridge

WFSTAT.SQL shows several minutes (in this example, 6 minutes) spent in the approval process. The majority of time taken is between these two actions in the po approval workflow:


Steps to reproduce:
1. Navigate to Buyer Work Center > Orders tab
2. Submit the purchase order for approval
3. Submission hangs for several minutes and eventually fails with "Failure of server APACHE bridge" error

Changes

 

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms