12.2 E-Business Suite Applications Framework Homepage Has User Region Personalization Links Missing For Self Service Pages
(Doc ID 2382609.1)
Last updated on FEBRUARY 19, 2023
Applies to:Oracle Applications Framework - Version 12.2.6 and later
Information in this document applies to any platform.
E-Business Suite 12.2 Applications Framework, OA Framework related issues
Personalization region links (#2 below) are missing on 12.2 E-Business Suite users homepage.
There are two types of personalization links available in the 12.2 homepage:
1. The Global Personalization Links:
These are at the top right side of the page. In 12.1.3 it was a link you can see directly on the page, in 12.2.6 you need to click on settings and then see the personalize page link.
2. The User Region Personalization region links:
These appear at the top of every user region on the page.
The associated profiles include for this functionality include the following:
Disable Self-Service Personal
Personalization Region Link Enabled
Personalize Self-Service Definition
Enable Personalization Workbench (introduced in 12.2.6)
This creates a problem for the business as users need the option to personalize the homepage.
The issue can be reproduced at will with the following steps:
1. Login as user to application go to home page.
2. Confirm the links are not displayed
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