Personalization Links Missing in Buyer Work Center

(Doc ID 2382691.1)

Last updated on APRIL 04, 2018

Applies to:

Oracle Purchasing - Version 12.2 and later
Information in this document applies to any platform.

Symptoms

On : 12.2 version, HTML Orders

Client cannot personalize pages in Buyer Work Center because personalization links are missing even though profiles mentioned in Note 2078934.1 - Personalization Profiles (FND) Explained in Relation to the Buyers Work Center (BWC) are set up correctly

 

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Log into EBS > Purchasing Responsibility
2. Go to Buyer Work Center
3. See if any of the personalization links are displayed


Cause

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