Accessing EIT and SIT Pages Through Self Services Errors Java.sql.SQLException: ORA-20001: ORA-20002: 3109: Attribute

(Doc ID 2383241.1)

Last updated on APRIL 10, 2018

Applies to:

Oracle Self-Service Human Resources - Version 12.2.5 and later
Information in this document applies to any platform.

Goal

Issue :

When Accessing EIT and SIT Pages from Self Service getting the below Error messages. 

Error :

java.sql.SQLException: ORA-20001: ORA-20002: 3109: Attribute 'HR ORA-06512: at "APPS.HR_UTILITY", line 939 ORA-06512: at "APPS.HR_WORKFLOW_SS", line 1405 ORA-06512: at line 1

Steps: 

  1. Employee Self Service 
  2. Extra Information or Special Information 

As soon as the Function Name is clicked the above error raises. 

 

Solution

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms