UPK: 12.1 External E-learning In Knowledge Center Does Not Show Correct Fonts In Chrome Or Firefox

(Doc ID 2383278.1)

Last updated on APRIL 10, 2018

Applies to:

User Productivity Kit - Version 12.1.0.4 and later
Information in this document applies to any platform.

Symptoms

Environment
----------------
Knowledge Center 12.1.0.4


Problem statement
-----------------------
Materials created in Aritculate Storyline 360 and published in Knowledge Center display correctly in Internet Explorer but do not display correctly in Chrome or Firefox.


Steps
-------
1. Create courses in Articulate Storyline 360

2. Export course as Scorm.  Incorporate the course using a UPK package and into the UPK outline

3. Publish it to Knowledge Center

4. Notice the fonts displayed incorrectly in Chrome or Firefox.


Changes

 

Cause

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