R12: AP: Parallel Approval (AME) Is Not Working For AP Invoices
(Doc ID 2383644.1)
Last updated on APRIL 27, 2023
Applies to:
Oracle Payables - Version 12.1.3 to 12.2.7 [Release 12.1 to 12.2]Information in this document applies to any platform.
Symptoms
In Oracle Payables, Release 12.1.x and R12.2.x , environment, when a user setup approve group with First Responder Wins
ACTUAL BEHAVIOR
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The following occurs: after a approve; other in approver group do not get cancel and parent and child workflow are stuck waiting for response.
EXPECTED BEHAVIOR
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Other in approval group get cancel and parent and child workflow get cancel
STEPS
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The issue can be reproduced at will with the following steps:
1. Approvals Management Business Analyst
2. Create approval group with voting method first responder wins
3. Create rules to use approval group
4. Create invoice that rule will hit
5. Initiating approval
6. Someone in approval group approve or rejects invoice other in approval group don't get cancel notification and are stuck
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |