Generate Field Service Trips Fails To Create Trips With Warning '&REASON'
(Doc ID 2384016.1)
Last updated on SEPTEMBER 02, 2020
Applies to:
Oracle Field Service - Version 12.2.4 and laterInformation in this document applies to any platform.
Symptoms
On : 12.2. Generate Field Service Trips
When attempting to run the Generate Field service trips program it completes with a warning and no trips are created. The program suddenly stopped creating trips for no reason.
No changes were made to resources or territories
ERROR
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"Failed to create the trip for the resource between DD-MMM-2018 08:00 and DD-MMM-2018 20:00. &REASON"
STEPS
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The issue can be reproduced at will with the following steps:
1. Submit generate field service trips program.
Changes
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |