Generate Field Service Trips Fails To Create Trips With Warning '&REASON'

(Doc ID 2384016.1)

Last updated on APRIL 09, 2018

Applies to:

Oracle Field Service - Version 12.2.4 and later
Information in this document applies to any platform.


On : 12.2.  Generate Field Service Trips

When attempting to run the Generate Field service trips program it completes with a warning and no trips are created.   The program suddenly stopped creating trips for no reason.
No changes were made to resources or territories

"Failed to create the trip for the resource between DD-MMM-2018 08:00 and DD-MMM-2018 20:00. &REASON"

The issue can be reproduced at will with the following steps:
1. Submit generate field service trips program.




Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms