My Oracle Support Banner

Generate Field Service Trips Fails To Create Trips With Warning '&REASON' (Doc ID 2384016.1)

Last updated on SEPTEMBER 02, 2020

Applies to:

Oracle Field Service - Version 12.2.4 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.  Generate Field Service Trips

When attempting to run the Generate Field service trips program it completes with a warning and no trips are created.   The program suddenly stopped creating trips for no reason.
No changes were made to resources or territories


ERROR
-----------------------
"Failed to create the trip for the resource between DD-MMM-2018 08:00 and DD-MMM-2018 20:00. &REASON"


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Submit generate field service trips program.

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Symptoms
Changes
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.