Item Update Via EGO_ITEM_PUB.PROCESS_ITEMS Does Not Trigger Business Event

(Doc ID 2384083.1)

Last updated on APRIL 09, 2018

Applies to:

Oracle Product Hub - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

Item update via EGO_ITEM_PUB.PROCESS_ITEMS Does Not Trigger Business Event oracle.apps.ego.item.postItemUpdate.

WHAT IS WORKING
The event fires if updating via the HTML PIM forms/pages.

STEPS
1. Call API to update item description or long description.
2. Post Item Update Event does not fire.

BUSINESS IMPACT
Data inconsistency as the event triggers from the PIM Pages, but not API so inconsistent results are seen.
Cannot keep related data synchronized as no event fires so custom code cannot trigger to update related objects.

Changes

 

Cause

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