No Invoice Generated For A Particular Sales Order Line, NOT_ELIGIBLE

(Doc ID 2384205.1)

Last updated on APRIL 12, 2018

Applies to:

Oracle Order Management - Version 12.2.6 and later
Information in this document applies to any platform.

Symptoms


Expected an invoice to be generated for a particular Sales Order and Line.
Find that no invoice is generated and the Workflow Status (WF) for the Line shows Invoice Interface - Line, Not Eligible.

The Data Fix suggested in: Closed Sales Order Line not interfaced to AR - INVOICE_INTERFACE_STATUS_CODE = YES (Doc ID 1951677.1), did not resolve the issue.

Changes

 

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms