My Oracle Support Banner

UPK: Importing Content from 11.1. to 12.1. Displays Not Responding Message (Doc ID 2384453.1)

Last updated on DECEMBER 02, 2019

Applies to:

User Productivity Kit - Version 12.1.0.3 and later
Information in this document applies to any platform.

Symptoms

Issue Statement
----------------------
While importing the complete 11.1 content library, into 12.1.x the Import fails with "Not Responding"

Environment
-----------------
PRODUCTION
UPK 12.1.0.3 Client
2012 R2



Replication Steps
-----------------------
The issue can be reproduced with the following steps:
1. Open UPK 12.1.x
2. Click on Tools - Import - Documents
3. Browse to the 11.1.x ODARC
4. Click Import
5. Import process runs and shows "Not Responding" message


Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.