The Material List In Technician Portal Re-Renders During Scrolling (Doc ID 2384498.1)

Last updated on APRIL 10, 2018

Applies to:

Symptoms

On : 12.2.3 version, Technician Portal

ACTUAL BEHAVIOR
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On the Technician Portal > Execution > Materials table, for a job that has several materials on a BOM, when try to scroll down to the bottom the page freezes for 5 seconds and re-renders.  After that, the cursor is not positioned on the selected row

EXPECTED BEHAVIOR
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There should be not re-render when scrolling down

STEPS
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The issue can be reproduced at will with the following steps:

1. On the Technician Portal search for a service order and go to Service Execution

2. Select a job that has 80 or more records in the Materials table

3. When try to scroll down to the bottom, the page re-renders

Changes

Cause

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