The Material List In Technician Portal Re-Renders During Scrolling

(Doc ID 2384498.1)

Last updated on APRIL 10, 2018

Applies to:

Oracle Depot Repair - Version 12.2.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.3 version, Technician Portal

ACTUAL BEHAVIOR
---------------
On the Technician Portal > Execution > Materials table, for a job that has several materials on a BOM, when try to scroll down to the bottom the page freezes for 5 seconds and re-renders.  After that, the cursor is not positioned on the selected row

EXPECTED BEHAVIOR
-----------------------
There should be not re-render when scrolling down

STEPS
-----------------------
The issue can be reproduced at will with the following steps:

1. On the Technician Portal search for a service order and go to Service Execution

2. Select a job that has 80 or more records in the Materials table

3. When try to scroll down to the bottom, the page re-renders


Changes

 

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms