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Values In Tax Amount And Taxable Amount Column Are Incorrect In Lease Center (Doc ID 2384636.1)

Last updated on JULY 14, 2020

Applies to:

Oracle Lease and Finance Management - Version 12.2.5 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.5 version, Customer Service

ACTUAL BEHAVIOR
---------------
When drilling down on an invoice in the Account tab of the Lease Center, the values in Taxable Amount and Total Tax Amount are incorrect. The value that should be displayed as the Taxable Amount is displayed in the Total Tax Amount field, and the value that should be displayed in Total Tax Amount is displayed in the Taxable Amount field.

EXPECTED BEHAVIOR
-----------------------
Expect that the values would be in the correct fields.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Open any contract with Invoices that have a Tax amount in the Lease Center.
2. Select the Account tab.
3. In the Invoices grid, click on any Invoice Number to open the Transaction Details form.
4. In the Transaction Details form, click on the Tax Amount value to open the Tax Summary form.
5. In the Tax Summary form the values in the fields mentioned are not correct.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users are provided inaccurately labeled information.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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