Canadian Payroll Archiver Error ORA-20001: Error at step 2 in pay_ac_action_arch.populate_hours_x_rate

(Doc ID 2384660.1)

Last updated on APRIL 12, 2018

Applies to:

Oracle HRMS (Canada) - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Canadian Payroll



 Canadian Payroll Archiver reports error for few employees.


ERROR
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Error ORA-20001: Error at step 2 in pay_ac_action_arch.populate_hours_x_rate
ORA-01427: single-row subquery returns more than one row

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Assignment is processed successfully in Process Payroll Run and PrePayments.
2- Submit Canadian Payroll Archiver , it errors for one employee
3- followed DOC ID 429193.1 gather schema stats was just run but still same issue .
 

Changes

 

Cause

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