Employees Excluded From Payroll Run. (Doc ID 2384666.1)

Last updated on DECEMBER 12, 2018

Applies to:

Oracle Payroll - Version 12.2 HRMS RUP8 and later
Information in this document applies to any platform.

Symptoms

Problem Description:

5 employees are being excluded from the payroll run for March 2018.

Upon investigation the system has a payroll action lock on these employees for a run in March 2017 that is empty.

If an attempt to delete the Payroll run from the Payroll Processes form the following error is throw:

If submitting a Rollback request with or without GMZFT logging enabled the following error is thrown:

ORA-01403: no data found

Now we are trying to submit a QuickPay for the employees and getting an error when saving the values set on the QuickPay form:

APP-PAY-07010: Cannot insert assignment process

Cause: You are attempting to insert an assignment process when there is a future process or an incomplete past process for this assignment.

Action: Either roll back future processes, rerun past processes to completion, or change your effective date.

Steps to Reproduce:
1. Set the Date values to 31-MAR-2018
2. Click Save
3. Observe error popup

4. Submit the Rollback concurrent request for the payroll run

5. Observe error ("no data found") in the log file