My Oracle Support Banner

"Notification queue CONSOLIDATED NOTIFY not active" Exception when Triggering Consolidated Notifications (Doc ID 2384718.1)

Last updated on APRIL 13, 2018

Applies to:

Oracle Transportation Management - Version 6.4.1 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
Consolidated tender notifications are configured to be triggered periodically per the Consolidation Profile Time window configured in OTM. When triggering a consolidated tender notification, the notification fails with the following error:

ERROR
---------------

EXPECTED BEHAVIOR
-----------------------
It is expected to be able to send consolidated notifications successfully with no errors.

STEPS
-----------------------
The issue can be reproduced with the following steps:

1. Configure a Consolidation Profile from Business Process Automation > Power Data > Event Management > Consolidation Profile
2. Assign the Consolidation Profile to a contact or service provider that will be receiving the notifications.
3. Trigger a notification and the above exception will be observed in the log file.

 



Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.