Cutover Phase failed due to wrong configuration of services

(Doc ID 2384839.1)

Last updated on APRIL 17, 2018

Applies to:

Oracle Applications DBA - Version 12.2.3 to 12.2.7 [Release 12.2Cloud to 12.2]
Information in this document applies to any platform.

Symptoms

On : 12.2.3 version, Online Patching - OP

When attempting to run adop phase=cutover,
the following error occurs.

ERROR
-----------------------


  Running "adop phase=cutover" actions on node(s): db011, apps012 and apps022
  Remote execution results xml output file: /applmgr/fs_ne/EBSapps/log/adop/59/20180410_004207/cutover/remote_execution_result_level1.xml
  [ERROR] Node: "db011" Status: "failed"
  [ERROR] Node: "apps012" Status: "failed"
  [ERROR] Node: "apps022" Status: "failed"
  [ERROR] adop phase=cutover failed on Node: "db011"

 ===========================================================================
 ADOP (C.Delta.10)
 Session ID: 59
 Node: apps022
 Phase: cutover
 Log: /applmgr/fs_ne/EBSapps/log/adop/59/20180410_004207/cutover/apps022/adop.log

...

 *******FATAL ERROR*******
 PROGRAM : (/applmgr/fs2/EBSapps/appl/ad/12.0.0/patch/115/bin/txkADOPCutOverPhaseCtrlScript.pl)
 TIME    : Tue Apr 10 00:56:07 2018FUNCTION: main::forceShutdownServices [ Level 1 ]
 ERRORMSG: 1    
[UNEXPECTED]Error occurred running "perl /applmgr/fs2/EBSapps/appl/ad/12.0.0/patch/115/bin/txkADOPCutOverPhaseCtrlScript.pl -contextfile=/inst/fs2/inst/apps/SID_apps022/appl/admin/SID_apps022.xml -patchcontextfile=/inst/fs1/inst/apps/SID_apps022/appl/admin/SID_apps022.xml -promptmsg=hide -console=off -sessionid=59 -timestamp=20180410_004207 -outdir=/applmgr/fs_ne/EBSapps/log/adop/59/20180410_004207/cutover/apps022 -action=forceshutdown"    
[UNEXPECTED]Cutover phase has failed.
 [STATEMENT] Please run adopscanlog utility, using the command"adopscanlog -latest=yes"to get the list of the log files along with snippet of the error message corresponding to each log file.
 adop exiting with status = 1 (Fail)
 stty: standard input: Invalid argument :failed</ResultString>
     <Status>failed</Status>
     <TraceFile/>
  </Node>
</NODES>

 

Executing service control script:
/inst/fs2/inst/apps/SID_apps022/admin/scripts/adcmctl.sh stop
Timeout specified in context file: 1000 second(s)

script returned:
****************************************************
AC-00003: Service Script - /tcppsi/inst/fs2/inst/apps/SID_apps022/admin/scripts/adcmctl.sh stop  not found.
Raised by oracle.apps.ad.autoconfig.ExecuteService
****************************************************

 


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login to master node
2. adop phase=cutover mtrestart=no

Changes

 

Cause

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