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Order Date Changes With Update on Booked Order (Doc ID 2385017.1)

Last updated on APRIL 11, 2018

Applies to:

Oracle Order Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

## ACTUAL BEHAVIOR
Find that the order date is changing to current date in old sales order.

## EXPECTED BEHAVIOR
Expect that the order date remains unchanged.

## STEPS
The issue can be reproduced at will with the following steps:
1. Order Management responsibility
2. Navigation: Orders,Returns>Sales Order
3. Query an old order and change ship to address and save
4. See the order date has changed to the current date

## BUSINESS IMPACT
Due to this issue, users cannot maintain original order date and can't calculate monthly commission for sales rep.

Cause

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In this Document
Symptoms
Cause
Solution


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