My Oracle Support Banner

A new SSO user is not able to login to Ebusiness Suite 12.2.6 using the SSO Login screen (Doc ID 2385236.1)

Last updated on JUNE 19, 2018

Applies to:

Oracle E-Business Suite Technology Stack - Version 12.2.6 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.6 Ebusiness Suite version, integrated with OID SSO (Oracle Internet Directory, Single-Sign-On) Technologies

When a new user attempts to Login from SSO,
the following error occurs.

ERROR
-----------------------
URL validation failed. The error could have been caused through the use of the browser's navigation buttons ( the browser Back button or refresh, for example). If the error persists,

Please contact system administrator.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Attempt to login from the SSO login screen as the user.
2. See the error.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, SSO users cannot Login

Changes

A new user was created from the User defined form in Ebusiness Suite 12.2.6.

The username of this user matched in OID.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.