Sales Order Lines Error: User-Defined Exception Package OE_Purchase_Release_PVT Procedure Purchase_Release

(Doc ID 2385261.1)

Last updated on APRIL 11, 2018

Applies to:

Oracle Order Management - Version 12.2.5 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.5 version, Transaction Control

ACTUAL BEHAVIOR
---------------
Find two sales order lines have shipped but workflows have not closed.

EXPECTED BEHAVIOR
-----------------------
Expect line workflows to close when the order line ships

STEPS
-----------------------
The issue can be seen with the following steps:
1. Order Management responsibility
2. Navigation: Orders,Returns>Order Organizer
3. Query order and see line status

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot close the order lines.

Cause

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