R12:IBY: Bank Branch Number Is Missing From Payment File
(Doc ID 2385647.1)
Last updated on DECEMBER 03, 2019
Applies to:Oracle Payables - Version 12.2.5 and later
Oracle Payments - Version 12.2.5 and later
Information in this document applies to any platform.
The payment file output is supposed to include a sort code created at bank branch level. This is the branch number when viewing the supplier bank account details. While this value is present when viewing the account, it's not included in the payment file.
The payment file should reflect the same value as the account details page.
The issue can be reproduced at will with the following steps:
1. Submit a payment to a supplier with an external bank account configured with a bank branch number (sort code)
2. Process through the formatting stage
3. Observe the payment file created by the formatting process is missing the sort code
The issue has the following business impact:
Due to this issue, check does not have the sort code from bank branch, as expected. This results in a payment rejection by the bank.
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