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An Unexpected Error Has Occurred When Attempting to Upload an Attachment to a Claim Note (Doc ID 2385799.1)

Last updated on FEBRUARY 26, 2019

Applies to:

Oracle Trade Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, CLAIMS

An unexpected Error has occurred when attempting to upload an attachment to a claim note.

Query a Claim, click on Notes, create note and click on Attachment icon. Browse for an attachment and select. Receive error message.



Cannot provide attachment to note.

ERROR
-----------------------
An Unexpected Error has occurred


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login to trade management user -- create claim and try to attach document


Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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