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Auditor receives error "Receipt Package Received Date cannot be earlier than Report Submission Date..." when entering Original Receipts Package Received Date Issue (timezone related) (Doc ID 2385819.1)

Last updated on JUNE 26, 2019

Applies to:

Oracle Internet Expenses - Version 12.2.4 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
Issue with Auditing expenses when there is a change in time zone,

Auditor is unable to enter the Original Receipts Package Received Date as system is not allowing to accept the System Date or Future date.

Tried exploring the Future Date Tolerance Setup and set it 1 and 2 but either did not help.

1. Employee creates an iExpense after system date change (Server date is only changed) , the expense date/Report Submit date here will be the Server date i.e SYSDATE + 1
2. Employee Manager Approves the Expense on the same day
3. Auditor Receives the Expense & Receipts on the same day
4. When entering the Original Receipts Package Received Date with the System date system is not allowing and throwing a message:

"Receipt Package Received Date cannot be earlier than Report Submission Date.Please change the Receipt Package Received Date.

If entering Sysdate +1 then getting this erorr "You Cannot enter a future date"



EXPECTED BEHAVIOR
-----------------------
Auditor expects to be able to enter the 'Original Receipts Package Received Date' with no error







Cause

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In this Document
Symptoms
Cause
Solution


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