R12: When Initiating Invoice Approval Why Invoice Approval Workflow, Ordering Mode => Parallel, Voting Method=>First Responder Wins Does Not Work (Doc ID 2385836.1)

Last updated on JANUARY 05, 2024

Applies to:

Goal

Invoice Approval Workflow has set the following in AME:

Action Type = approval-group chain of authority,
Ordering Mode => Parallel,
Voting Method=>First Responder Wins,

also set the following:

Group1 has User1, User2
Group2 has User3, User4

When Invoice is initiated for workflow, User1 and User2 should be notified.
Lets assume User2 took action and approved. Then, User1 notification should
be removed, and notifications should be sent to User3 and User4. Lets assume
User3 took action and approved. User4 notification should be removed, and
Invoice should be Workflow Approved.

But it does not work as expected. the notifications are not removed from User 1 and User 4.

How to resolve it?

Solution

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