The Master Card CDF3 Loader & Validation Program Is Not Able To Process Few Transactions, Giving The Below Error 'A transaction already exists for card account number and reference'

(Doc ID 2385970.1)

Last updated on APRIL 13, 2018

Applies to:

Oracle Internet Expenses - Version 12.2.5 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.5 version,

When attempting to run the The Master Card CDF3 Loader & Validation program
the following error occurs.

ERROR
-----------------------
 'A transaction already exists for card account number and reference number XXXXXXX'.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Run the Master Card CDF3 Loader & Validation program
2. Notice few transactions, giving the below error 'A transaction already exists for card account number and reference number XXXXXXX.


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, some CC transactions are failing with error message

Changes

ProcessTransactionId value is not used as reference number for MasterCardFinancialTransactionId

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms