Supplier is Unable to Open the PO OKC PDF Sent via Email Notification

(Doc ID 2385974.1)

Last updated on APRIL 13, 2018

Applies to:

Oracle Purchasing - Version 12.1.3 and later
Information in this document applies to any platform.


on 12.1.3 version when using Federal Clauses this issue occurs

Problem Description
When Federal Clauses are added to POs (Contract terms ) and communicated to suppliers , the suppliers are unable to open the PDF attachment

The issue can be reproduced at will with the following steps:
1. Create a PO with contract terms.
2. Set the archive on = transmission in document type page.
3. Submit the PO for approval with communication method email.
4. Supplier user is unable to download the correct OKC pdf from notification.




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