Unable to Update Item Status From "Pending" to "Active" Manually Even After New Item Request Is Completed and Approved (Doc ID 2386670.1)

Last updated on MAY 12, 2020

Applies to:

Oracle Product Hub - Version 12.1.3 and later
Information in this document applies to any platform.

Actual Behavior
The item:ITM_1234 is created via Excel Upload with New Item Request(NIR):N4321.
Now NIR:N4321 is completed and Approved as below.

Expected Behavior
"Item Status" should be able to update from "Pending" to "Active" manually.

Steps to Reproduce

	To view full details, sign in with your My Oracle Support account.
	Don't have a My Oracle Support account? Click to get started!

In this Document

Symptoms

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.