New Zealand Personal Payment Method ERROR: The Bank Or Account Number Is Invalid

(Doc ID 2386677.1)

Last updated on APRIL 30, 2018

Applies to:

Oracle HRMS (New Zealand) - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version R12.HR_PF.B.Delta.9, New Zealand Payroll - General

When attempting to enter Personal Payment Method using Bank Transfer (Direct Credit),
the following error occurs.

ERROR
-----------------------
ERROR: The Bank or Account Number is Invalid.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Go to New Zealand HRMS Manager
2. People : Enter and Maintain > Assignment > Others > Pay Method
3. Create a new EFT entry. Complete all values
4. Enter and save the Bank details.
5. Upon saving, error is returned

Changes

Cause

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