New Zealand Payroll Error After Rup10 Upgrade pay_balance_types at location 582 with the error text ORA-01403: no data found
(Doc ID 2386708.1)
Last updated on APRIL 01, 2021
Applies to:Oracle HRMS (New Zealand) - Version 12.1.3 and later
Information in this document applies to any platform.
On : 12.1.3 version R12.HR_PF.B.Delta.10, under NewZealand Payroll
When attempting to run Payroll / Quickpay,
the following error occurs.
APP-PAY-51118: Error was encountered when processing assignment 0001038
SQLERRMC ORA-01403: no data found
APP-PAY-06881: Error ORA-01403: no data found
has occurred in table pay_balance_types at location 582
Cause: an oracle error has occurred. The failure was reported on table pay_balance_types at location 582 with the error text ORA-01403: no data found
Action: Please contact your support representative.
The issue can be reproduced at will with the following steps:
1. Add a new Business Group under New Zealand
2. Run Payroll / Quickpay
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