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New Zealand Payroll Error After Rup10 Upgrade pay_balance_types at location 582 with the error text ORA-01403: no data found (Doc ID 2386708.1)

Last updated on APRIL 30, 2018

Applies to:

Oracle HRMS (New Zealand) - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version R12.HR_PF.B.Delta.10, under NewZealand Payroll

When attempting to run Payroll / Quickpay,
the following error occurs.

ERROR
-----------------------
APP-PAY-51118: Error was encountered when processing assignment 0001038
HR_6881_HRPROC_ORA_ERR
SQLERRMC ORA-01403: no data found

SQL_NO 582
TABLE_NAME pay_balance_types
APP-PAY-06881: Error ORA-01403: no data found
 has occurred in table pay_balance_types at location 582

Cause: an oracle error has occurred. The failure was reported on table pay_balance_types at location 582 with the error text ORA-01403: no data found
.
Action: Please contact your support representative.



STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Add a new Business Group under New Zealand
2. Run Payroll / Quickpay

Changes

 

Cause

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