Locator and sub-inventory are not showing after asset removal.

(Doc ID 2387165.1)

Last updated on APRIL 17, 2018

Applies to:

Oracle Enterprise Asset Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Asset Definition

ACTUAL BEHAVIOR
---------------
Locator and sub-inventory are not showing after asset removal.
However, locator and sub-inventory are showing when users uncheck & check the return to inventory.


EXPECTED BEHAVIOR
-----------------------
Locator and sub-inventory should show up after asset removal.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Responsibility: Maintenance Super User.
2. Click on Assets tab.
3. Query asset after removal.
4. Go to Configuration History.
5. Find that Sub-inventory and Locator are not showing.



Changes

 

Cause

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