EAM Work Order Approval History Region Not Showing In Proper Order

(Doc ID 2387352.1)

Last updated on APRIL 17, 2018

Applies to:

Oracle Enterprise Asset Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR

For work orders that completed their workflow cycle (i.e. Approved), the approval history shows approvers in the wrong sequence.


EXPECTED BEHAVIOR

Work Order approval history region should show approvers in the proper order.


STEPS

The issue can be reproduced at will with the following steps:
1. Responsibility: Maintenance Super User.
2. Click on Work Orders tab.
3. Query work order that has been approved and released.
4. Click on Approval History tab.
5. Find approvers in the wrong sequence.


Changes

 

Cause

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