Receivables Credit Memo – Wrong Tax Calcutation (Doc ID 2387593.1)

Last updated on JANUARY 23, 2025

Applies to:

Symptoms

While creating several credit memo with allow overapplication enabled noticed that the tax is wrongly calculated.

A manual invoice is created for which tax is calculated as expected; against this invoice there are created 3 credit memo’s as follows:

Invoice
Rev: 100
Tax: 23

1. 1st Credit Memo (negative):
Rev: -50 -> OK
Tax: -11,5 -> OK

2. 2nd Credit Memo (negative):
Rev: -50 -> OK
Tax: -11,5 -> OK

3. 2nd Credit Memo (positive):
Re: +50 -> OK
Tax: 0 -> NOT OK

The problem is with the last credit memo for which the tax is not calculated, even transaction type is defined with allow overapplication option.

Customer has already applied the patches 21604259:R12.ZX.C and 26524140:R12.AR.C.

The issue can be reproduced at will with the following steps:
1. Responsibility: Receivables Manager
2. Navigation: Transactions > Transactions
3. Create a credit memo with both positive/negative value and notice tax is not correctly calculated

Changes

Cause

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