Shipping Line Causes A Negative Price And Hold On The Order

(Doc ID 2387654.1)

Last updated on APRIL 19, 2018

Applies to:

Oracle Advanced Pricing - Version 12.1.3 and later
Information in this document applies to any platform.
OEXOEORD.fmb

Symptoms



ACTUAL BEHAVIOR
Line 3.1 is in an INVOICE_HOLD status.

When reviewing the LINE SPECIFIC HOLDS , it shows that this is a Pricing Error Hold.,
The line workflow goes to Invoice Interface Eligible and then goes back on hold which again is a pricing error hold.

If you look at the selling price for line 3.1, it shows a -65.

APPLIED LINE PRICE ADJUSTMENTS table shows for line 3.1 it shows a discount applied for a - 65


EXPECTED BEHAVIOR
Expect that there is no negative selling price applied by pricing discount and that lines successfully invoice and close


STEPS

The issue can be reproduced at will with the following steps:
1. Order Management Super User Responsibility
2. Enter, Book, Pick and Ship Order
3. Line has a negative selling pricing and is put on invoice hold for pricing error.


Changes

 

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms