Shipping Line Causes A Negative Price And Hold On The Order
(Doc ID 2387654.1)
Last updated on APRIL 19, 2018
Applies to:Oracle Advanced Pricing - Version 12.1.3 and later
Information in this document applies to any platform.
Line 3.1 is in an INVOICE_HOLD status.
When reviewing the LINE SPECIFIC HOLDS , it shows that this is a Pricing Error Hold.,
The line workflow goes to Invoice Interface Eligible and then goes back on hold which again is a pricing error hold.
If you look at the selling price for line 3.1, it shows a -65.
APPLIED LINE PRICE ADJUSTMENTS table shows for line 3.1 it shows a discount applied for a - 65
Expect that there is no negative selling price applied by pricing discount and that lines successfully invoice and close
The issue can be reproduced at will with the following steps:
1. Order Management Super User Responsibility
2. Enter, Book, Pick and Ship Order
3. Line has a negative selling pricing and is put on invoice hold for pricing error.
To view full details, sign in with your My Oracle Support account.
Don't have a My Oracle Support account? Click to get started!