EAM Resource Set Up Incorrectly User Unable To Uncheck Outside Processing Check Box

(Doc ID 2387760.1)

Last updated on APRIL 17, 2018

Applies to:

Oracle Enterprise Asset Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms



ACTUAL BEHAVIOR

In the EAM module the resource was set up incorrectly. The outside processing box was checked and shouldn't have been. This was not noticed until after transactions have hit the wrong accounts. User is not able to change this since the resource is the link to payroll job grades and steps. Nor can they just inactivate this and create a new one as payroll and Kronos will be incorrect?

EXPECTED BEHAVIOR

Expect to be able to fix resource

STEPS

The issue can be reproduced at will with the following steps:


1. Set up resource
2. Link it to wrong account
3. Receive shipment and wrong account is charged



Cause

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