Unacceptable Tax Balance Process or Viewing SOE Errors with ORA-20001 APP-PAY-06881

(Doc ID 2388216.1)

Last updated on JUNE 22, 2018

Applies to:

Oracle Payroll - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms



When attempting to execute the Unacceptable Tax Balance process or view a Statement of Earnings (SOE),
the following error occurs.

ERROR
-----------------------
HR_6881_HRPROC_ORA_ERR
SQLERRMC ORA-20001: Assertion failure detected at location get_new_latest_bal_value:1.

Cause: an internal error has occurred at location get_new_latest_bal_value:1.

Action: please contact your Oracle customer representative.
ORA-06512: at "APPS.HR_NONRUN_ASACT", line 5305
ORA-06512: at line 2

SQL_NO 435
TABLE_NAME hr_nonrun_asact.asact
APP-PAY-06881: Error ORA-20001: Assertion failure detected at location get_new_latest_bal_value:1.



Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms