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View Open Message Function Unavailable for Responsibility (Doc ID 2388305.1)

Last updated on JANUARY 25, 2021

Applies to:

Oracle Order Management - Version 12.2.4 and later
Information in this document applies to any platform.


Profile Option, OM: Show Process Message Flag, is set to Yes at the Site level.
When go to the Order Manager Responsibility, open the order and right click on View Open Messages, it is returning the error:

Function not available to this responsibility. Change responsibilities or contact your System Administrator.

Add the function Sales Order: Process Messages to the responsibility menu and recompiled the menu, but still getting the same message.

What other function is needed in order to enable this View Open Messages Function ?


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