Cycle Count Tasks Missing Locator on Warehouse Control Board

(Doc ID 2388492.1)

Last updated on APRIL 20, 2018

Applies to:

Oracle Warehouse Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Cycle Counting

ACTUAL BEHAVIOR
---------------
Some of the cycle count tasks of status Pending and Completed do not have locator in Warehouse control board.

EXPECTED BEHAVIOR
-----------------------
Cycle count tasks in WMS enabled organization should have locator in Warehouse control board.

STEPS
-----------------------
The issue can be verified with the following steps:
1. From WMS responsibility, open Warehouse Control Board
2. Query for Cycle Count Tasks
3. Observe that some of the tasks do not have locator

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot complete the pending cycle count tasks

Changes

 

Cause

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