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Party Merge Concurrent Request Fails With Error On Entity Name: IEM_ENCRYPTED_TAG_DTLS (Doc ID 2388644.1)

Last updated on APRIL 24, 2018

Applies to:

Oracle Email Center - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Others


While trying to merge two parties using DQM the request for the 'Party Merge Concurrent Request (Party Merge)' completes with status Error:

ERROR
-----------------------
This unexpected SQL error occurred during the merge process :
do_merge ORA-00936: missing expression
Error Entity Name: IEM_ENCRYPTED_TAG_DTLS
Error FK Column: VALUE


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Responsibility: Receivables Manager
2. Navigation: Run Party merge for these customers
3. Notice the request ends in error


Changes

 

Cause

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