R12:AP: Payables Credit Memo Did Not Reduce the Quantity Billed On The Purchase Order

(Doc ID 2388691.1)

Last updated on APRIL 19, 2018

Applies to:

Oracle Payables - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

In Oracle Payables, a PO is matched to an Invoice.

A Credit Memo is also matched to the same PO for the same amount as the Invoice, only negative.

The Invoice and Credit Memo are paid together to net to zero.

When viewing the PO in the Purchasing application, the Amount Billed is zero, but the Quantity Billed is still original quantity matched to the Invoice.

 

EX.   

Create PO for Quantity 100 @ $1 Each

Match Invoice for $100.00     Quantity of 100 @ $1 Each

PO Shows Quantity Billed 100 and Amount Billed $100.00

Match Credit Memo for -$100.00    by doing a Price Correction to $0 for Quantity 100.

PO shows Quantity Billed 100 and Amount Billed $0

 

Changes

 

Cause

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