R12:AP: Payables Credit Memo Did Not Reduce the Quantity Billed On The Purchase Order
(Doc ID 2388691.1)
Last updated on APRIL 04, 2025
Applies to:
Oracle Payables - Version 12.1.3 and laterInformation in this document applies to any platform.
Symptoms
In Oracle Payables, a PO is matched to an Invoice.
A Credit Memo is also matched to the same PO for the same amount as the Invoice, only negative.
The Invoice and Credit Memo are paid together to net to zero.
When viewing the PO in the Purchasing application, the Amount Billed is zero, but the Quantity Billed is still original quantity matched to the Invoice.
EX.
Create PO for Quantity 100 @ $1 Each
Match Invoice for $100.00 Quantity of 100 @ $1 Each
PO Shows Quantity Billed 100 and Amount Billed $100.00
Match Credit Memo for -$100.00 by doing a Price Correction to $0 for Quantity 100.
PO shows Quantity Billed 100 and Amount Billed $0
Changes
Cause
To view full details, sign in with your My Oracle Support account. |
|
Don't have a My Oracle Support account? Click to get started! |
In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |