My Oracle Support Banner

Preferred Rate Not Selected When Order Release Is Split to Multiple Shipments and Parameter "MAX NUMBER OF RATE RECORDS FOR SPLIT ORDER" Is Set on Parameter Set (Doc ID 2389242.1)

Last updated on APRIL 20, 2018

Applies to:

Oracle Transportation Management - Version 6.4.2 to 6.4.3 [Release 6.4]
Information in this document applies to any platform.

Symptoms

The customer is using Preferred Rates. They have found that if they Plan a single Order that Splits into three Shipments, the rate that is chosen is for Carrier A which is NOT a preferred rate. They are expecting that it will plan with Carrier B which is a more expensive rate but is a preferred rate. If the customer reduces the size of the order so it does not split into additional shipments, it plans correctly with Carrier B or if they plan the order that creates 3 shipments but constrain a Service Provider Profile that contains just Carrier A and B it will plan correctly with Carrier B.

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.