Can Not Change The Primary Ordered Quantity For A Non Stockable Item
(Doc ID 2389503.1)
Last updated on FEBRUARY 21, 2019
Applies to:
Oracle Order Management - Version 12.2.6 and laterInformation in this document applies to any platform.
Symptoms
On : 12.2.6 version, Trx Changes & Cancellations
When attempting to change the ordered quantity (primary uom), and not apply the change to the secondary quantity,
the following error occurs.
ERROR
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New delivery line would be out of tolerance defined for item.
Please enter a new order line for changed quantities
STEPS
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The issue can be reproduced at will with the following steps:
1. Order Management Responsibility
2. Navigation: Orders,Returns>Sales Orders
3. Enter order and then attempt to change order quantity on item with UOM conversion defined
BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users cannot change order quantity on item with UOM conversion defined without seeing error.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |