Can Not Change The Primary Ordered Quantity For A Non Stockable Item

(Doc ID 2389503.1)

Last updated on APRIL 21, 2018

Applies to:

Oracle Order Management - Version 12.2.6 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.6 version, Trx Changes & Cancellations

When attempting to change the ordered quantity (primary uom), and not apply the change to the secondary quantity,
the following error occurs.

ERROR
-----------------------
New delivery line would be out of tolerance defined for item.
Please enter a new order line for changed quantities


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Order Management Responsibility
2. Navigation: Orders,Returns>Sales Orders
3. Enter order and then attempt to change order quantity on item with UOM conversion defined

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot change order quantity on item with UOM conversion defined without seeing error.

Cause

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