Ship To Contact Not Defaulting With Address on Quick Sales Order Form

(Doc ID 2389565.1)

Last updated on APRIL 22, 2018

Applies to:

Oracle Order Management - Version 12.2.5 and later
Information in this document applies to any platform.

Symptoms

When we use 'add customer' option to add contact information to the ship to address on quick sales orders form, the contact information can be shown properly on this sales order, but next time, when the customer tried to create a new sales order for the same ship to address, the contact information remains as Null instead of the value entered last time on quick sales orders form.

Cause

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