My Oracle Support Banner

Cancelling Order Line Will Cancel Unexpected Promotional Line (Doc ID 2389606.1)

Last updated on APRIL 23, 2018

Applies to:

Oracle Advanced Pricing - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

Actual Behavior
When cancelling order line, other line is part of promotional goods condition, but a promotional goods line is cancelled unexpectedly.

Expected Behavior
When cancelling order line, if other line which is part of promotional goods condition exists, then a promotional goods line should not be cancelled.

Steps to Reproduce

Promotional Modifier Setup
When order any item more than 5 Qty then promotional goods is added.

  1. Create Order with line 1.1 10 Qty
  2. Line 2.1 is added as promotional goods
  3. Add line 3.1 as 10 Qty
  4. Cancel Line 1.1 then Line 2.1 is deleted.

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.