An error Occurs When Adding Repair BOM Materials Into Depot Repair Estimates

(Doc ID 2389683.1)

Last updated on APRIL 26, 2018

Applies to:

Oracle Depot Repair - Version 12.2.5 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.5 version, Repair Execution

Users are unable to add Repair BOM materials into estimates due to an error

ERROR
-----------------------
An error occurred while creating Estimate Lines


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Create an SR and a Service Order
2.Receive a material
3.Click on Estimates tab
4.Click on "Select Materials' button. The Service Order item defaults
5.Click GO
6.Expand the Bill of Materials -BOM
7.Select the an item
8.Enter a routing and Save
9.The hit 'Save and Process'
10.Expectation - The lines should come into Estimates
11.Actual - we can an error 'An error occurred while creating Estimate Lines'

Cause

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