An error Occurs When Adding Repair BOM Materials Into Depot Repair Estimates

(Doc ID 2389683.1)

Last updated on APRIL 26, 2018

Applies to:

Oracle Depot Repair - Version 12.2.5 and later
Information in this document applies to any platform.


On : 12.2.5 version, Repair Execution

Users are unable to add Repair BOM materials into estimates due to an error

An error occurred while creating Estimate Lines

The issue can be reproduced at will with the following steps:
1. Create an SR and a Service Order
2.Receive a material
3.Click on Estimates tab
4.Click on "Select Materials' button. The Service Order item defaults
5.Click GO
6.Expand the Bill of Materials -BOM
7.Select the an item
8.Enter a routing and Save
9.The hit 'Save and Process'
10.Expectation - The lines should come into Estimates
11.Actual - we can an error 'An error occurred while creating Estimate Lines'


Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms