My Oracle Support Banner

After Approving RMA Sales Order is not Progressing Further (Doc ID 2389778.1)

Last updated on APRIL 23, 2018

Applies to:

Oracle Order Management - Version 12.2.4 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.4 version, Transaction Entry

After approving RMA Sales order is not progressing further
Reason : when we check the AME flow we found the error

ERROR
-----------------------
Workflow activity Process Beat By First Responder has failed due to an unexpected error.
Please retry the activity from the Order Form or the Workflow Monitor.
If it fails again, then contact your System Administrator.
message index is:1
ORA-06502: PL/SQL: numeric or value error: character string buffer too small
WORKFLOW TYPE : OEAME

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.